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The Evolution of a Buyer

February 9, 2014 By Rick Jarvis

iStock_000000995347Small
Darwin, obviously…

The word ‘evolution‘ is generally defined by a sense of growth or improvement over time. Living things evolve, as do more theoretical things, such as ideas, processes, societies and technology. Evolution surrounds us.

Applied to real estate, the concept of evolution is most apparent in the stages of growth the best buyers go through on their quest to buy a home.

How Do Buyers Evolve?

It is important to begin with the following statement – the market that exists today has not been seen since approximately 1994 and the home buying experience of the period of 2003-2012 has almost zero resemblance to the buying experience of today.  The importance of this cannot be understated and as soon as a buyer understands that what they remember about buying a home 5-10 years ago (or more) will offer little value to the process of home buying today.  Even the buying experience from as little as a few years ago differs radically from that of today.  The current market has inventory conditions tighter than any period in modern history and the Dodd-Frank Act has permanently altered the mortgage markets in ways we are still discovering.

Evolutionary Stage One | All of the Good Cheap Houses Sold in 2009 and 10 

When the market rolled over, demand for housing stopped before production ceased.  Effectively, the lag time between when everyone realized the magnitude of what was happening and when nail guns fell silent, meant that we continued to produce homes at an incredible pace for an additional 6-9 months despite demand falling to almost zero.  The US created roughly 2 million new homes in 2007.  By 2009, we built less than 500,000.

FacebookNeedless to say, the production which continued created an incredible overhang of quality inventory that the market was forced to absorb prior to it resetting itself.  This overhang, many times brand new or recently built (and many times now owned by the local banks), provided a plethora of quality housing available for sale at steep discounts well into 2011.  Additionally, special financing options were used to move excess property from the bank balance sheet into the hands of individual buyers.

As prices began to stabilize, largely due to the absorption of this inventory, the buying public began to show up to buy, only to find out that the 20-30% discount on great home was no longer an option.

Evolutionary Stage Two | Every House I am Interested in Sells Before I Can Get to It

I believe each Realtor somehow knew that when the market turned, it would turn quickly (the inventory graph below tells the story better than any words ever could.)

Market values by 2010 were as far below trend as the values had been above trend in 2007.  By 2015, the same conditions which drove the market to its heights (far too much demand for the existing supply) were about to occur again, albeit for a different reason (far too little inventory for the existing demand).  The spring markets of the last several years brought bidding wars, multiple contracts and escalation clauses (all hallmarks of 2006/7) in many sub-markets of Richmond.  The conditions are unlike to change as building has still not caught up with demand and ‘quality’ don’t sit around long, especially in mature neighborhoods.

Expecting to be able to take your time and sit on your decision for several days will result in lost opportunity.

Evolutionary Stage Three | Every Contract Price Seems to Be Higher than I Expect!

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If you drive while looking out your mirrors, you just might not being paying attention to what is in front of you.

Appraisals, assessments and Trulia/Zillow estimates are all driven by comparable sales.  Comparable sales are PAST events and represent where we WERE and not where we ARE.   If you are exclusively using events from the past to drive current decisions, your estimates of value will feel low relative to the actual market values.  While this may feel slightly disconcerting, the same statement can be said during the free fall of the market in 2009 (albeit in the exact reverse) meaning everyone felt as if they were making great below market deals, only to find out the market was falling faster than they realized.  Past events are helpful in establishing where we have been…use them for that purpose.

Evolutionary Stage Four – Every Seller (and/or listing agent) is Becoming Unrealistic Again

Denial of reasonable repair requests, refusal to renegotiate when appraisals miss, ‘shopping’ contracts, missed deadlines for response, pocket listings … they are all starting to occur again.  When response times are not honored, contract agreements ignored or other behaviors designed to extract value after the fact, buyers become frustrated and decision making becomes poor.  Just remember, when the market was flipped, buyer behaviors exhibited in 2009/10 were exactly the same.  When one side of the market has an extreme upper hand, they will act accordingly.

When you are buying into a tight market, expect these behaviors.  Being surprised or frustrated by questionable seller behaviors is a recipe to miss the bigger picture.

Evolutionary Stage Five – Trulia and Zillow are Total Crapshoots and Cannot be Trusted, Despite Some Really Great Commercials

Data_Coverage_and_Rent_Zestimate_Accuracy_-_Zillow
In their best markets, Zillow can only estimate the FMV of a $300,000 home within $30k about half the time…

In 2009, Trulia and Zillow were nothing more than websites with funny names.  This is no longer the case.

Today, T/Z (unfortunately) represent the housing gospel in many folk’s minds and thus (poorly) impact many buyer and seller decisions.  It is one of the most unfortunate developments in our industry in the past 5 years.  Simply put, the data that T/Z use is not accurate and thus, their estimates of value are poor (I am being kind) and inventory they represent as available is questionably accurate.

For reasons I am not entirely sure I understand, many feel that a computer in either Seattle or San Francisco knows more about the market than those locals who live it and breathe it daily.  T/Z, are amazing technological achievements and offer some great tools, it is just that which they do most poorly (value estimates and availability) is what they tout as their best features.

If you wish to rely on T/Z to help you buy a home, I wish you the best of luck.

Evolutionary Stage Six – Appraisers and Underwriting Departments are Petrified of Mistakes Thanks to Dodd-Frank

Business_Latest__Dodd-Frank_fail___MSNBC-2
Markets hate uncertainty and Dodd-Frank offers it in droves.

The Dodd-Frank Consumer Protection Act is another classic example of government intervention negatively impacting the market it was created to protect.  Dodd Frank increased regulation, capped compensation to lenders, decreased product choices and created additional bureaucracy. It has effectively slowed the market and increased the cost of administration.  It was also enacted well after the financial crisis had occurred and largely repaired itself.

In the short run, the act has created an atmosphere where decision makers are waiting for legal precedent to guide their actions (think ‘lawsuits’.)  Even several years after passing the law, only half of the over 400 new rules created under the act have been finalized…The level of uncertainty created by Dodd-Frank is staggering.  Currently, those in the mortgage business have little guidance and therefore, decision making is stiflingly slow and conservative.  Any loan which does not fit nicely into the proscribed box (think ‘most every loan’) represents an unnecessary challenge.

Evolutionary Summary

At the end of the day, the evolution one must go through has more to do with understanding market conditions than anything else. The past 5-7 years has brought about monumental shifts in values, processes and inputs unprecedented in any time in history.  Failure to recognize not only the difference in the process, but the impact of the differences will lead to failure.

Nothing about today’s home buying bears any resemblance to the past and those who seek to compare the two are destined to struggle.

 

OOPS…Didn’t See That One Coming

February 8, 2014 By Rick Jarvis

OOPS…Didn’t See That One Coming

Here is a list of common “trips” which can make Pre-Qualifications a little risky:

  • Unreimbursed expenses, most notably (but not limited to) car mileage (“my accountant said it was a good idea”)
  • Self employed with multiple businesses (no matter how “passive” the business is)
  • Losses from secondary businesses (the part-time AmWay rep co-borrower)
  • Recent unsourced or non-employment deposits (the loan brother Bob finally paid back after several years which you are using for down payment)
  • Income structure changes (“my company turned me from a W2 employee to a 1099 employee after 5 years even though I am doing the same job for them”)
  • Gaps in employment (“it was only 60 days”)
  • Joint credit obligations (“I thought my ex-husband was paying that account”)

Oops Graphic_optGood loan officers will ask the right questions and determine which process is best for you, but since in many cases, you have no idea of the skill or experience of the person you may be talking to about Pre-Qualification or Pre-Approval, my desire to arm you with the information to know which one is best for your success. When in doubt…never be afraid to ask your loan officer and go over your situation. Also, always be up front and honest about your circumstances. Gone are the days where lenders will not find out about any financial skeletons. Your loan officer is working to help navigate you thru the right process and the ultimately the right mortgage. Full disclosure is critical to his or her ability to provide that service. Rule number 1 for any great loan officer…always put your borrowers in the best possible position to succeed with their purchase transaction and ultimately in homeownership!


Chris Owens with Southern Trust Mortgage has a full range of second home and investment property loan products.
Here are links to the other articles in this series about Lender Letters:
  • Pre-Qualification or Pre-Approval?
  • Why is the Lender Letter Needed?
  • The Importance of Being Earnest
  • Standing Apart From the Crowd
  • Easy Goes It
  • Are You ‘Lead’ing Me On?
  • OOPS…Didn’t See That One Coming

Are You ‘Lead’ing Me On?

February 8, 2014 By Rick Jarvis

Are You ‘Lead’ing Me On?

A typical lender letter is basically just a Pre-Qualification letter. The content of the letter generally is based on information provided by a loan candidate and specific language that the information has not been supported or verified and the letter does not indicate a commitment or intent to lend. In many real estate transactions, this type of letter is fine. If your profile is stable employment, solid credit history, and your source for down payment and closing costs is easily identifiable…this is probably the right letter and process for you. Agents will typically be more willing to work with Pre-Qualification letters issued by known reputable lenders and loan officers. Unknown lenders or loan officers may result in some scrutiny, but depends on the specific agents and circumstances.

Lead Graphic_optTypically lenders do not want to fill a pipeline full of active loans without real property addresses or fully ratified purchase agreements. It would force them to devote valuable human resources to borrowers who may or may not ultimately purchase a home or even use that lender for actual mortgage transaction once a purchase agreement is executed. It would raise lending costs due to the increased resources and slow the process down for “live” loan applications. Instead, they will tag you as “lead” or some other similar category, do all of the necessary ratio calculations, produce the Pre-Qualification letter and move on to the next call or email while you are completing your home search and /or negotiating your transaction.


Chris Owens with Southern Trust Mortgage has a full range of second home and investment property loan products.
Here are links to the other articles in this series about Lender Letters:
  • Pre-Qualification or Pre-Approval?
  • Why is the Lender Letter Needed?
  • The Importance of Being Earnest
  • Standing Apart From the Crowd
  • Easy Goes It
  • Are You ‘Lead’ing Me On?
  • OOPS…Didn’t See That One Coming

Easy Goes It

February 8, 2014 By Rick Jarvis

Easy Goes It

Contrast the Pre-Approval to a Pre-Qualification. A Pre-Qualification is fundamentally based on a verbal exchange of information related to a potential borrower’s income and assets. In some cases, the lender may attain permission to run a credit report and review. Some lenders may decide not to pull a credit report until the borrower is ready to commit to begin a mortgage application process. They will base Pre-Qualification on a credit score you represent. With most credit card companies now providing your credit score complimentary on a monthly basis, some borrower’s may be aware of a representative number of what the mortgage lender should expect.

Credit Score Graphic_optOne small note of caution; mortgage credit is based on the middle score of the 3 repositories and most credit card companies only supply one score from a single repository. Additionally, consumer credit scoring models may vary slightly from mortgage credit scoring models, so be aware should you experience different numbers coming from the same reporting organization or repository (TransUnion, Experian, or Equifax).

The amount of credit or number of active trade lines on your credit could be important as well. Most mortgage loans have criteria associated with having a certain number of active trade lines in order to support the credit score, even though repositories can generate credit scores with minimal trade line or credit activity.


Chris Owens with Southern Trust Mortgage has a full range of second home and investment property loan products.
Here are links to the other articles in this series about Lender Letters:
  • Pre-Qualification or Pre-Approval?
  • Why is the Lender Letter Needed?
  • The Importance of Being Earnest
  • Standing Apart From the Crowd
  • Easy Goes It
  • Are You ‘Lead’ing Me On?
  • OOPS…Didn’t See That One Coming

Standing Apart From the Crowd

February 8, 2014 By Rick Jarvis

Standing Apart From the Crowd

Standing Out Graphic_opt“Pre-Approved” implies to realtors and sellers you have a commitment from the mortgage company to lend you the mortgage subject to a sales price, loan amount, maximum monthly payment, ratified purchase agreement, an acceptable property appraisal, and maybe a few other random conditions. The “Pre-Approval” letter should be specific about the conditions needed in order to complete the mortgage loan and will also indicate a expiration date of the pre-approval based on the age supporting documentation provided. And of course, as long as you keep the information up to date, and there are no changes in your financial circumstances, the Pre-Approval should be able to be continually extended.

In some housing markets, Pre-Approval could present a competitive or negotiating advantage. A real estate environment in which realtors could be receiving competing contracts to purchase the same property, a purchase agreement with the mortgage contingency already resolved is the next best thing to having cash on hand to close. For that reason, it is possible some sellers may view a Pre-Approval more favorably than a Pre-Qualification letter.


Chris Owens with Southern Trust Mortgage has a full range of second home and investment property loan products.
Here are links to the other articles in this series about Lender Letters:
  • Pre-Qualification or Pre-Approval?
  • Why is the Lender Letter Needed?
  • The Importance of Being Earnest
  • Standing Apart From the Crowd
  • Easy Goes It
  • Are You ‘Lead’ing Me On?
  • OOPS…Didn’t See That One Coming

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